Sentinel Pulse User Guide

Sentinel Pulse is a native Salesforce app, developed by Thales Software Monetization that visualizes data from Sentinel Platform, to enable Sales and Customer Success teams visibility into customer behavior to prevent churn, increase renewals, and identify up-sell opportunities.

Key Features:

>Mapping of accounts in Salesforce to customer names in Sentinel EMS.

>Insights summary of accounts engagement.

>Account level trends of product purchases and activations.

>Proactive notifications of engagement data trends.